Do
I need to be home at the time of service?
At Maid 4 You we realize you have a busy schedule.
If you are unable to be home at the time your housekeeper
arrives simply provide us with instructions so she
can gain access to perform your cleaning. We
recommend purchasing a key lock box to provide dependable
access for your housekeeper on an ongoing basis.
Lock boxes can be purchased at Ace Hardware or Home
Depot. These lock boxes are very easy to install
and have combinations that can be customized by you.
Do I need to provide cleaning
supplies and equipment?
All of our home cleaning professionals come equipped
with all regular cleaning supplies and equipment.
What will the maid clean while
she is at my home?
Every customer has different needs. That is
why at Maid 4 You we give you the freedom to customize
your service to fit your individual needs. You
make the list and your housekeeper will do the work.
Simply provide her with a check list and she will
get the job done. (See
sample checklist)
Some projects like windows, inside refrigerator
and inside oven do require an additional cost.
Please call our office
if you would like any of these extra projects added
to a service.
Our housekeepers can perform inside
window washing upon request. Unfortunately,
they are not equipped to do outside windows.
If you need outside windows washed please
contact our office and we will coordinate having
our professional window washer come to your house
to perform this service.
What if I need to change a scheduled
cleaning?
No problem! If you know that you are going out of
town or need to skip a service, we appreciate as much
advance notice as possible. If you give us a
two day notice we can find a one-time cleaning to
fill your housekeepers schedule during your absence.
If your housekeeper is locked out at the time of a
scheduled service we do have a $25 fee to help compensate
your housekeeper for gas and drive time.
Will the same housekeeper clean
my home each visit?
Yes. As long as you are satisfied with the housekeeper
we have assigned we will not make any changes.
In the event your regular housekeeper is unavailable
or if you wish to change your current housekeeper,
Maid 4 You will substitute the housekeeper with a
fully screened replacement upon verbal notification.
Is tipping required?
We leave that up to you. If you feel your housekeeper
is providing you with the service you deserve then
feel free to leave a tip. We know tips are always
appreciated.
How do I pay for my service?
We accept cash, Visa/MasterCard and checks (made
out to Maid 4 You) as payment.
Do we need to prepare for our
service?
Picking up clutter and doing dishes in advance can
help your housekeeper focus her attention on the major
projects that need her attention.
Am I responsible for employer
responsibilities and Taxes?
Maid 4 You does not employ the housekeeper it refers
to you. The housekeeper may be your employee or an
independent contractor depending on the relationship
you have with her. If you direct and control the manner
and means by which the housekeeper performs his or
her work, you may have employer responsibilities,
including employment taxes and workers compensation,
under state and federal law. If you pay any one person
providing domestic service in excess of $1000.00 per
calendar quarter, you may be considered by the IRS
to have employer responsibilities. For additional
information, contact your local Employment Development
Department and the Internal Revenue Service.
|